Priority 1 — Integrity
“Honor is better than honors.” — Abraham Lincoln
After surveying thousands of people around the world, authors James Kouzes and Barry Posner identified those characteristics most desired by people in a leader. In virtually every survey, honesty or integrity was identified more frequently than any other trait.
Warren ... Read More »
Unleashing Creativity
“Innovation distinguishes between a leader and a follower.” — Stephen Jobs
According to the innovative founder of Sony, Akio Morita, “The key factor in industry is creativity.”
To access greater creativity, consider the counsel of the most renowned artists. Michelangelo, on the creation of ‘David’ said, “The idea ... Read More »
Quality Obsession
“I consider a bad bottle of Heineken to be a personal insult to me.” — Freddy Heineken, founder of Dutch beer giant
A key to creating a strong brand is an obsession with delivering a quality product. Milton Hershey, founder of Hershey Chocolate said, “Give them quality. Read More »
Shared Goals
“We’re all working together; that’s the secret.” — Sam Walton
Research shows a strong correlation between a company’s financial performance and an effective goal setting process. Companies that more closely align their goals across the organization enjoy much higher levels of financial success.
Duke basketball’s “Coach K” (12-time ... Read More »
Customers First
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” — Jeff Bezos, Amazon.com founder
Entrepreneurs Chad Hurley and Steve Chen, founders of YouTube, built the business ... Read More »