Insights for Leaders

Trailblazing

“Two roads diverged in a wood, and I — I took the one less traveled by.  And that has made all the difference.” — Robert Frost

Wal-Mart founder Sam Walton was a trailblazer observing, “I have always been driven to buck the system, to innovate, to take things beyond where ... Read More »


Job 1: Who Does What

“The key is: listen closely. Get in the candidate’s skin.”– Jack Welch

Jeff Bezos, founder of Amazon.com says, “I’d rather interview 50 people and not hire anyone than hire the wrong person.”

Peter Drucker, when asked, “What is the most important decision an executive makes?” Answered, “Who does ... Read More »


System+Quality=Passion

“Systems create behaviors.” — Andy Stanley

Best-selling author/consultant Tom Peters states, “Most ‘quality programs’ fail for one or two reasons.  They have a system without passion, or passion without a system.  You must have both.”

Quality guru W.E. Deming observes, “Put a good employee in a bad system ... Read More »


2 Ears and 1 Mouth

“If we were supposed to talk more than we listen, we would have two mouths and one ear.” — Mark Twain

J.W. Marriott Jr., CEO of Marriott International asserts: “After more than fourty years in business, I’ve concluded that listening is the single most important on-the-job ... Read More »


Personal Leadership

“Know thyself.” — Socrates

Sir Edmund Hillary, the first man to summit Mount Everest observed, “It is not the mountain we conquer, but ourselves.”  Prolific 19th century author/speaker Charles Spurgeon warned, “Beware of no man more than yourself; we carry our worst enemies within us.”

Russian novelist ... Read More »



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