Strategic Change
“At the end of every day of every year, two things remain unshakable, our constancy of purpose and our continuous discontent with the immediate present.” — Roberto Goizueta
IBM founder Thomas Watson remarked, “If an organization is to meet the challenges of a changing world, it must be ... Read More »
‘On the Job’ Training
“What we have to learn, we learn by doing.” — Aristotle
Peter Senge, author of The Fifth Discipline (recognized by HBR as one of the top management books of the last 75 years), writes: “Human beings learn best through firsthand experience…but ‘learning by doing’ only works so long ... Read More »
Constructive Conflict
“The whole business starts with ideas, and we’re convinced ideas come out of an environment of supportive conflict, which is synonymous with appropriate friction.” — Michael Eisner, former CEO, Walt Disney Co.
Research suggests 30-40% of a manager’s daily activities are devoted to dealing with some form of conflict; and, ... Read More »
Sweat the Small Stuff
“Great things are not done by impulse, but by a series of small things brought together.” — Vincent Van Gogh
An ancient proverb instructs, “He who is faithful in the little things, to him will be given more.” Or, as Albert Einstein paraphrased, “Whoever is careless with the ... Read More »
Roped Together
“Teamwork is the ability to work together toward a common vision….It is the fuel that allows common people to attain uncommon results.” — Andrew Carnegie
Erik Weihenmayer is the only blind man in history to reach the summit of Mount Everest. Reflecting on that experience Erik writes, “In ... Read More »