“Transcendent values like trust and integrity literally translate into revenue, profits and prosperity.” — Patricia Aburdene, Megatrends 2010

Columbia Business School Professor John Whitney claims, “Mistrust doubles the cost of doing business.” On the other hand, when trust increases, everything moves faster thus saving time and money.

The value of building trust exceeds the financial benefits. Business authors Jim Kouzes and Barry Posner conclude, “Trust is the most significant predictor of individuals’ satisfaction within their organization.”

The Bottom Line: Leaders place a high value on building trust and reap the financial and relational benefits.