“Leaders don’t create followers; they create more leaders.” — Tom Peters

Howard Schultz, Starbucks founder and CEO explains, “You can’t keep your finger on the pulse of all the issues you’ll face; no one person can do everything. You need the self-esteem to hire people who are smarter than you and give them the autonomy to manage their own areas. Surround yourself with great people and get out of the way; don’t try to micromanage things as you did early on.”

The E-Myth author Michael Gerber writes, “If they don’t fail outright, most businesses fail to fully achieve their potential. That’s because the person who owns the business doesn’t truly know how to build a company that works without him or her…which is the key.”

The Bottom Line: Leaders multiply their leadership capacity by empowering other highly skilled people to lead in their area of expertise.